Automotive sector: Making the payment process customer-friendly and efficient

Increase customer satisfaction with a simple payment process

Time is a valuable asset. This applies not only to the private sector, but above all to the business sector. The eternal communication path between accounting, sales and customers is undoubtedly one of the processes that have enormous potential for optimization. It is all the more surprising that many companies have not yet taken advantage of existing solutions to this problem.

When a customer buys a car in a car dealership, a time-consuming processing process follows. Between the handshake and the certainty that the buyer has transferred the due purchase amount for his vehicle in full to the correct account, a lot of valuable working time is spent just exchanging information between accounting and sales.

bezahl.de offers an efficient solution for exactly this challenge: a digital payment management platform that significantly simplifies the payment process. It keeps the payment status for all parties involved (accounting, sales and customer) is transparent in real time and reduces the error rate when assigning payments to open items to almost 0% — without any manual effort.

In other words: bezahl.de breaks the time-consuming communication cycles as part of the sales process, improves the buying experience and customer satisfaction and ultimately ensures that more valuable time is left for important tasks such as servicing and advising customers.

Easy and faster checkout — bezahl.de makes it possible

The digital payment management system from bezahl.de offers significant advantages over traditional payment processes in terms of transparency and communication costs within the company and with the customer himself. Thanks to joint interfaces with specialized software solutions such as GeneSys and Loco-Soft bezahl.de is easy to integrate via plug & play.

So how does the checkout process now work with and via bezahl.de? Once an agreement has been reached with the customer on the product and purchase amount, the customer receives a Payment invitation. Here, the customer decides for himself which payment method he wants to use to pay the amount due. He has the choice between online transfer, traditional going to the bank branch and the direct payment method integrated exclusively in bezahl.de. In order to make payment via bezahl.de, the customer must not Additionally log in or register.

Maximum efficiency: Regardless of the payment method selected, bezahl.de organizes every incoming payment thanks to a novel technology reliable and correct too.

Both relevant employees in the car dealership and the customer himself can The current payment status in real time view. This not only ensures transparency, but also effectively saves time throughout the checkout process. bezahl.de offers these advantages:

• Time-intensive communication between seller and accounting no longer required, to clarify a specific payment status
• no additional workload in accounting through reliable allocation of payments
• increased customer satisfaction through greater transparency and the option of an uncomplicated payment method
• improved buying experience for customers thanks to the overall faster checkout process
  

Continuous development of bezahl.de with leading car trade groups

The technically flawless integration of bezahl.de into dealer management systems of automotive retail companies is the basic requirement for optimized processes related to the sales process. That is why bezahl.de is constantly developing its digital payment management platform in close cooperation with its customers and software partners. This ensures that bezahl.de meets the requirements of the automotive industry at all times and continuously offers a suitable solution for everyday challenges in the car trade.