Now new to bezahl.de's service process: Automated Claims Management
The Cologne-based FinTech startup bezahl.de has expanded its offering to include intelligent receivables management in response to market demand and will thus offer automotive retailers a holistic solution for the service and workshop sector in the future. The payment management platform promises a modern way of payment in the service business and at the same time digitizes all relevant process steps from payment request to payment to reminder and collection process.
Manual payment and administration processes are not uncommon in the automotive trade. For years, customers in online retail have been making it as easy as possible to pay digitally with a click. Due to the high number of invoice customers, the workshop and service sector in particular is characterized by time-consuming manual work processes such as the manual processing of open item lists and telephone follow-up. bezahl.de has set itself the task of optimizing these processes and has created a holistic solution for automotive service in close cooperation with the automotive trade. The central goal: to replace analog cash registers, including queues and cash, as well as open item management in the back office, with a fully automated and maximally efficient process.
,,The automated receivables management from bezahl.de is intended to make our service process more efficient in the future by relieving our employees of the manual effort of the reminder and collection process. We expect a significantly faster and more cost-effective process for managing open items as well as saving printing and postage costs in dunning.” says Michael Webels, managing director of Hülpert Shared Service GmbH.
The Hülpert Group has been working with the Cologne-based start-up in the sale of new and used cars since mid-2020 and has now entered into a development partnership for the new bezahl.de product “Automated Receivables Management”.
Automated receivables management
Fully automated receivables management is an important component in the digital process chain. With the product feature, bezahl.de optimizes the previous dunning process and the associated administrative expenses in car dealerships.
How does the new product work? If a customer exceeds the payment term of an invoice, after an initial friendly payment reminder, up to two commercial reminders are automatically created and sent at an individual rate by e-mail or post. Manual intervention to cancel or pause a reminder is possible throughout the process, giving the retailer control over the reminder process at all times. However, reminders no longer have to be initiated proactively, but can be paused as needed. If the customer then pays his invoice, incoming payments are automatically assigned to the outstanding items and posted in other systems. As an option, automated data transfer to a renowned collection service provider is also offered.
The added value for your company
- Payment process from a single source: from on-site payment to reminders
- Significant time and cost savings in internal back office processes
- Faster settlement of open items through standardized process
- Automated allocation of all incoming payments (including at the house bank)
- Live dashboard of open items, including filterable by time periods, amounts, locations, reminder level, service consultants
- Saving printing and postage costs as well as manual reminder process
If you too would like to benefit from Germany's most modern service process, the bezahl.de team will be happy to give you a product presentation at any time!
